This English translation is provided for convenience only. In the event of any inconsistency between the Japanese version and this translation, the Japanese version shall prevail.
Support Desk
Support
We accept questions about Reversi Master, bug reports, account transfer requests, and data deletion inquiries. Please include as much detail as possible so we can review your case smoothly.
Contact
studio.gennai1@gmail.comOpen Your Mail AppLast Updated: April 15, 2026
Service: Reversi Master
Operator: STUDIO-GENNAI
Support Topics
- App bugs, display issues, or unexpected behavior
- Login, account transfer, or account-related questions
- Questions about gameplay or app features
- Privacy, data deletion, and other operational inquiries
Helpful Information to Include
- Your device model and OS version
- The app version you are using
- The date and time of the issue, plus a detailed description
- Steps to reproduce the issue, if known
- Screenshots or screen recordings
- For account transfer issues, any user information you can provide
Response Time
We review inquiries in order and respond as soon as possible. Depending on the nature of the request, a reply may take some time.
Please make sure you can receive emails from studio.gennai1@gmail.com, as spam or domain filters may block our reply.
Important Notes
Please do not send sensitive information such as full credit card numbers, passwords, or government-issued ID numbers.
For details on how personal information is handled, please review our Privacy Policy.
Need More
You can also review the privacy policy and terms of service